Cascade Water Co. logoCascade Water Co. Water Filtration
Water filtration system

Water Softeners

Stop scale before it builds up in your pipes, water heater, and fixtures.

Water Softeners system from the outsideCut-away view of a water softeners system showing the media inside
  • Softening resin Beads that trade hardness minerals for sodium
  • Gravel base Supports the resin bed
  • Salt (brine tank) Recharges the resin automatically
  • Brine Salty water used to rinse the resin
Illustrative product render. Actual equipment and media depend on your water test.
How it works

Step by step

A water softener treats all the water coming into your home to remove the calcium and magnesium that make water “hard.”

  1. Hard water flows into the resin tank

    Calcium and magnesium are the dissolved minerals that make water hard.

  2. Resin beads trade minerals

    Thousands of tiny resin beads hold onto calcium and magnesium and release sodium (or potassium) in their place. This is called ion exchange.

  3. Soft water to your home

    Softened water flows from the center tube to every tap, so scale stops building up.

  4. Automatic regeneration

    When the resin is full, the valve rinses it with salty brine from the salt tank. The brine recharges the beads and the hardness is flushed to the drain.

Best for

  • White crust on faucets and spots on glasses and shower doors
  • Protecting water heaters, dishwashers, and plumbing from scale
  • Well water that tests hard, including small amounts of iron

Maintenance

Check the salt tank about once a month and top it up as needed. The resin itself lasts many years. We service the valve and clean the brine tank when needed.

Good to know: Softening adds a small amount of sodium to the water. If that’s a concern, an RO tap for drinking water or a potassium-based system can help.

What it can help reduce

Every system is matched to your water test. Each link opens our sourced guide to that contaminant.

How well any system works depends on the specific equipment, its certification (such as NSF/ANSI standards), your water chemistry, and maintenance. The information on this site is for general education only and is not medical advice. Talk with a qualified health professional about health concerns. Water treatment equipment performance depends on the system, its certification, and proper maintenance.

Questions people ask

Will my water taste salty?

No. Softening adds a small amount of sodium, roughly in proportion to how hard your water was, which isn’t enough to taste salty. If you watch your sodium, a reverse osmosis tap for drinking water removes most of it, or we can use potassium instead of salt.

Do I need a softener in Easton?

Maybe not. Easton Utilities’ latest report describes its water as soft (under 50 ppm hardness). Wells around the Shore vary a lot, which is why we test first.

Does a softener remove iron?

It can handle small amounts of dissolved iron. Higher iron levels need a dedicated iron filter in front of the softener.

Cascade Water Co. otter mascot in a company cap and shirt, holding a water filter and a wrench

Not sure if you need water softeners?

A free in-home water test tells us exactly what your water needs, and what it doesn’t.

Call nowFree water test